Terms of Service

1. The Service

The Service provides pet document management (including AI-assisted classification), health and care records, a family-shared album, and walk recording. Features may change without prior notice.

2. Accounts

You need an account to use the Service. You agree to register accurate information and to manage your account at your own responsibility. We are not liable for damages caused by unauthorized use of your account.

3. Family Sharing

Content you post is shared with the members of the family you belong to. The Service is not a public social network; sharing is limited to your family. Inviting and joining families is at your own responsibility.

4. Content Rights

You retain the rights to the content you post. You grant us the right to use your content (including storing, copying, displaying, and analyzing it) to the extent necessary to provide, maintain, and improve the Service.

5. Prohibited Conduct

You must not:

• Violate laws or public order and morals
• Infringe the rights of others or impersonate any person
• Interfere with the operation of the Service or attempt unauthorized access
• Reverse-engineer or otherwise analyze the Service
• Engage in any other conduct we reasonably deem inappropriate

6. Subscriptions (Premium Plan)

The premium plan is an auto-renewable subscription purchased through the App Store or Google Play. Prices and periods are shown on the purchase screen. If a free trial is offered, it automatically converts to a paid subscription unless you cancel before the trial ends.

Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period. To cancel, use your App Store or Google Play account settings (Manage Subscriptions). Deleting the app does not cancel your subscription.

Payments and refunds are subject to the terms and policies of each store. Premium benefits also apply to the members of the purchaser's family.

7. Free Plan

The free plan has limits on the number of pets, family members, AI analyses, and other features, and displays ads. Limits may change with prior notice.

8. AI Features

Document classification and data extraction are performed by AI, and we do not guarantee the accuracy or completeness of the results. Please review and correct extracted data before saving. We are not liable for damages arising from reliance on AI results.

9. Disclaimers

Information provided by the Service (including health records, reminders, and AI results) is not veterinary advice. Always consult a veterinarian for decisions about your pet's health.

Except in cases of our willful misconduct or gross negligence, we are not liable for damages caused by interruption or suspension of the Service or loss of data. Where we are liable, our liability is limited to the fees you paid us in the preceding 12 months.

10. Changes to or Termination of the Service

We may change or terminate the Service with prior notice (or subsequent notice in urgent cases).

11. Suspension and Termination of Accounts

If you violate these Terms, we may suspend your use of the Service or delete your account without prior notice.

12. Changes to These Terms

We may update these Terms as necessary. If we make material changes, we will notify you through the app or other appropriate means. Continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of Japan. The Tokyo District Court has exclusive jurisdiction in the first instance over any dispute arising in connection with the Service.

14. Additional Terms for Use via the App Store

If you obtained the app from the Apple App Store, the following terms apply in addition to these Terms. In this Section, "Licensed Application" means the app and its related services. If this Section conflicts with any other provision of these Terms, this Section prevails.

• Acknowledgement: These Terms are concluded between you and us only, and not with Apple Inc. ("Apple"). We alone are responsible for the Licensed Application and its content.
• Scope of License: We grant you a non-transferable, non-exclusive license to use the Licensed Application on any Apple-branded products that you own or control, subject to the Usage Rules set out in the App Store Terms of Service (including the provisions on Family Sharing and volume purchasing).
• Maintenance and Support: We are solely responsible for providing maintenance and support for the Licensed Application. Apple has no obligation whatsoever to furnish any maintenance and support services.
• Warranty: To the maximum extent permitted by applicable law, we make no express or implied warranty regarding the Licensed Application. In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price of the Licensed Application. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever, and any claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to any warranty are our sole responsibility.
• Product Claims: We, not Apple, are responsible for addressing any claims by you or any third party relating to the Licensed Application or your possession and use of it, including but not limited to product liability claims, claims that the Licensed Application fails to conform to any legal or regulatory requirement, and claims arising under consumer protection or privacy legislation.
• Intellectual Property Rights: In the event of any third-party claim that the Licensed Application or your possession and use of it infringes that third party's intellectual property rights, we, not Apple, are solely responsible for the investigation, defense, settlement, and discharge of that claim.
• Legal Compliance: You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Developer Name and Address: For questions, complaints, or claims regarding the Licensed Application, please use the contact details in Section 15. Our address will be disclosed without delay upon request.
• Third Party Terms of Agreement: You must comply with applicable third-party terms of agreement when using the Licensed Application.
• Third Party Beneficiary: You acknowledge and agree that Apple and its subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

15. Contact

For questions about these Terms, please contact: support@moon-technica.com